Fibre in Johannesburg: Best Deals, FNOs & Packages (2026 Guide)

Johannesburg fibre packages from LunaFibre start at R387/month for 20/10 Mbps Web Connect, or R525/month for standard 30/30 Mbps Fibre Connect. Gaming packages offer 200/200 Mbps symmetric speeds at R1,248/month with low latency. Work-from-home Premium packages include 8-hour SLA from R1,015/month. All packages on Openserve (Johannesburg’s largest network) include free installation worth R2,500, pre-configured routers, uncapped data, and month-to-month contracts. Check coverage at your address to get connected within 5-10 working days.

Why Johannesburg Needs Reliable Fibre

Johannesburg runs on connectivity. Whether you’re trading stocks from Sandton, streaming DSTV in Roodepoort, gaming in Bryanston, or running client video calls from a Rosebank home office, your fibre connection determines how smoothly your day flows.

LunaFibre currently offers fibre packages on the Openserve network in Johannesburg. This isn’t a limitation – Openserve’s footprint covers the vast majority of residential and business areas across greater Johannesburg, including established suburbs, new developments, estates, and complexes. If fibre exists at your JHB address, there’s a strong chance it’s Openserve infrastructure.

All packages listed here are uncapped (no data limits), unshaped (no throttling), and available on month-to-month contracts with no minimum term. Installation is currently free on most packages, saving you R2,500 in upfront costs.

Understanding Johannesburg’s Fibre Landscape

Openserve operates South Africa’s largest fibre network, built on the legacy Telkom infrastructure and expanded significantly over the past decade. In Johannesburg, Openserve reaches suburbs like:

• Northern suburbs: Sandton, Bryanston, Fourways, Northcliff, Randburg, Ferndale, Sunninghill
• Eastern suburbs: Bedfordview, Kensington, Edenvale
• Southern suburbs: Roodepoort, Constantia Kloof
• Central areas: Rosebank, Parktown, Melville

Coverage varies by street address and estate. Some complexes have fibre pre-installed to a central distribution point, which speeds up your connection process significantly. Other properties require a fresh install from the street cabinet to your home.

The practical advantage: When you choose Openserve through LunaFibre in Johannesburg, you’re accessing the network with the broadest reach. This means faster installations, better established infrastructure, and widespread technician availability for any fault resolution.

Cheapest Uncapped Fibre in Johannesburg

If budget is your primary concern, Openserve offers entry-level packages that keep monthly costs low whilst still delivering uncapped, unshaped internet.

The absolute cheapest: Web Connect at R387/month

Openserve’s Web Connect Scroller delivers 20/10 Mbps for R387 per month with free installation. This package is only available in specific areas where Openserve has deployed Web Connect infrastructure, so you’ll need to verify coverage at your address first.

Web Connect uses a WiFi-integrated ONT device, which means the fibre endpoint and your WiFi router are combined into one unit. You won’t receive a separate router with this package. The single-device setup reduces clutter and simplifies troubleshooting, but the WiFi performance is more basic than a dedicated router. If you live in a small flat (under 70 square metres) and your internet use is mostly browsing, email, and SD streaming, this works fine.

The 20 Mbps download handles Netflix in HD comfortably (Netflix recommends 5 Mbps for HD). The 10 Mbps upload is sufficient for occasional Zoom calls, though quality may drop if someone else is streaming simultaneously.

Best value budget option: Fibre Connect at R525/month

If Web Connect isn’t available at your address – and it often isn’t – the next step up is the Fibre Connect Scroller at R525 per month for 30/30 Mbps. This package includes:

• Free installation worth R2,500
• Free pre-configured router (yours to keep)
• Symmetrical 30 Mbps speeds (upload matches download)
• Month-to-month contract (cancel anytime with 30 days notice)

The symmetrical speeds make a noticeable difference for remote workers. A 30 Mbps upload handles multiple video calls running at once without stuttering, and cloud backups or large file uploads happen at the same speed as downloads. This package suits:

• Single professionals working from home 2-3 days per week
• Couples who both stream but rarely at the same time
• Students sharing a flat who mostly use the internet sequentially
• Small households (2-3 people) with light to moderate usage

For an extra R240 per month, the Scroller Pro (50/25 Mbps at R765/month) doubles your download speed whilst keeping upload at 25 Mbps. This tier handles two simultaneous HD streams comfortably plus background browsing.

Compare all budget-friendly options on the Openserve Johannesburg packages page.

Best Fibre for Gaming and Low Latency

Gamers need two things: fast download speeds for game updates (modern AAA titles often exceed 100 GB), and low latency for smooth multiplayer gameplay. Openserve’s network performs well on both counts, especially when paired with LunaFibre’s direct peering arrangements with content providers and gaming platforms.

The sweet spot: 200/200 Mbps symmetric at R1,248/month

The Gamer package delivers 200 Mbps symmetrical speeds with free installation and a pre-configured router. Symmetrical speeds matter for gamers who stream their gameplay to Twitch or YouTube whilst playing. A 200 Mbps upload handles 1080p60fps streaming (which requires 6-10 Mbps) whilst still leaving plenty of bandwidth for the game itself, Discord voice chat, and any background downloads.

This package handles:

• Downloading a 100 GB game in roughly 70 minutes
• Streaming 1080p gameplay to Twitch with no frame drops
• Multiple people gaming simultaneously on different devices
• 4K Netflix on the main TV whilst someone else plays online
• Low ping times to South African game servers (typically 5-15ms to local servers)

Maximum performance: 500/250 Mbps at R1,498/month

The Gamer Max (500/250 Mbps) is overkill for most gamers, but makes sense if:

• You regularly download massive game libraries (Game Pass, Steam sales)
• You stream in higher quality (1440p or 4K) whilst gaming
• Multiple household members game simultaneously on different platforms
• You run a home media server or download large video files

The 250 Mbps upload handles 4K streaming at 20-30 Mbps with headroom to spare. The free installation promotion (worth R2,500) applies to this tier as well, and you’ll receive a free router that can actually handle these speeds without bottlenecking.

LunaFibre maintains direct peering with Steam, Google (for Stadia and YouTube Gaming), and AWS (which hosts many game servers), so your download speeds from these platforms often exceed what you’d see with other ISPs on the same line speed.

Explore gaming packages on Openserve fibre deals.

Best Fibre for Work-From-Home and Small Businesses

If your livelihood depends on your internet connection, paying slightly more for priority support makes sense. Openserve’s Fibre Connect Premium packages include an 8-hour SLA (Service Level Agreement), which means if your line goes down, Openserve commits to resolving the fault within 8 business hours.

Standard Fibre Connect packages use a “best-effort” SLA, which is responsive but doesn’t guarantee specific resolution times. For most residential users, this works fine. For professionals who lose income during downtime, Premium offers peace of mind.

Entry-level WFH: 50/50 Mbps Premium at R1,015/month

This is the same 50 Mbps symmetrical speed as the standard Entertainer package, but with the 8-hour SLA upgrade. The R161 premium over the standard R854 Fibre Connect package buys you faster fault resolution and priority queue positioning.

This tier suits:

• Hybrid workers who spend 3-5 days per week on video calls
• Freelancers or consultants whose income depends on uptime
• Small team setups (2-3 people) working from a shared home office
• Anyone who regularly uploads large files to clients or cloud storage

The 50 Mbps upload handles multiple simultaneous 1080p video calls without quality drops. If three people are on Teams meetings at once, each call uses roughly 3-4 Mbps upload, leaving headroom for email, cloud syncing, and web browsing.

Professional tier: 200/200 Mbps Premium at R1,474/month

The 200 Mbps symmetric Premium package handles serious professional workloads:

• Video editors uploading finished projects (often 10-50 GB files)
• Architects syncing large CAD files to cloud collaboration platforms
• Developers pushing code to repositories whilst running multiple VMs
• Small agencies (4-6 people) all on video calls simultaneously

The 200 Mbps upload means a 10 GB file uploads in roughly 7 minutes. A 50 GB video project finishes in about 35 minutes. Compare that to a 25 Mbps upload where the same 50 GB file takes nearly 5 hours.

Maximum business performance: 500/250 Mbps Premium at R1,949/month

This is the top-tier Premium package, delivering 500 Mbps download and 250 Mbps upload with the 8-hour SLA. It’s designed for:

• Small businesses operating from residential premises
• Creative agencies with multiple team members uploading large files
• Households where several people work professionally from home
• Anyone running servers, databases, or resource-intensive applications

The free installation promotion applies to all Premium tiers, and you’ll receive a high-performance router capable of handling these speeds without becoming a bottleneck.

View all Premium options on the Openserve Johannesburg page.

Understanding Openserve Package Types

Openserve offers four distinct package types in Johannesburg, each designed for different use cases:

1. Fibre Connect (Standard Residential)

This is the mainstream option for most homes. You get:

• Best-effort SLA with responsive support
• Free router (pre-configured, ready to use)
• Free installation worth R2,500
• Full access to all speed tiers from 30/30 Mbps to 500/250 Mbps

Fibre Connect works for anyone whose internet use is primarily personal – streaming, gaming, browsing, occasional work-from-home. The best-effort SLA means Openserve responds to faults promptly but doesn’t guarantee specific resolution timeframes.

2. Fibre Connect Premium (Priority Support)

Identical speeds to standard Fibre Connect, but with an 8-hour SLA and priority fault resolution. The Premium tier makes sense if:

• Your income depends on your connection
• You can’t afford extended downtime
• You work professionally from home most days
• You run a small business from residential premises

The monthly premium over standard Fibre Connect ranges from R161 to R451 depending on your speed tier.

3. Web Connect (Budget Option)

Available only in specific areas, Web Connect uses a WiFi-integrated ONT device (no separate router). This reduces equipment costs and simplifies installation, making it the cheapest option at R387-R459 per month.

The trade-off: WiFi performance is more basic, with weaker antennas and limited range compared to a dedicated router. Advanced features like port forwarding, VPN configuration, and QoS are typically unavailable or limited.

Web Connect suits small flats, single users, or light internet use where simplicity matters more than performance.

4. Web Stream (Newer Budget Option)

Similar to Web Connect in using a WiFi-integrated ONT, but available in different areas and offering higher speed tiers (up to 500/250 Mbps). Pricing is slightly higher than standard Fibre Connect for equivalent speeds, and the free installation promotion applies.

Web Stream makes sense if you want higher speeds but your area only has Web Stream coverage, or if you prefer the simpler single-device setup despite the WiFi performance trade-offs.

How to Choose Your Package

Start with these three questions:

1. How many people use the internet simultaneously?

• 1-2 people, mostly sequential use: 30-50 Mbps is sufficient
• 3-4 people, mixed use: 100-200 Mbps handles simultaneous streaming, gaming, and video calls
• 5+ people or heavy multi-device use: 200-500 Mbps prevents slowdowns

2. Do you need strong upload speeds?

• Symmetric speeds (like 50/50 or 200/200) are essential for:
  • Regular video calls
  • Uploading large files to cloud storage or clients
  • Streaming gameplay to Twitch/YouTube
  • Running backups or syncing services
• Asymmetric speeds (like 100/50 or 500/250) work fine for:
  • Mostly downloading (streaming, browsing, gaming)
  • Occasional video calls
  • Light cloud usage

3. Is your income dependent on uptime?

• If yes: Choose Fibre Connect Premium for the 8-hour SLA
• If no: Standard Fibre Connect offers excellent reliability at lower cost

Most Johannesburg households land in the 50-200 Mbps range. The 100/50 Mbps tier at R926/month is the most popular choice – fast enough for families, affordable enough for most budgets, and includes the free installation promotion.

Getting Connected in Johannesburg

Here’s how the process works:

Step 1: Check coverage

Visit the LunaFibre coverage checker and enter your exact street address. The system will tell you:

• Whether Openserve is available at your location
• Which package types are accessible (Fibre Connect, Web Connect, Web Stream)
• Whether fibre is already installed or requires a new build

If you’re in an estate or complex, check with your body corporate or managing agent first. Many developments have fibre pre-installed to a central point, which dramatically speeds up your connection time.

Step 2: Select your package

Choose a speed tier that matches your household’s needs. If you’re unsure, start with a mid-range option like 50/50 or 100/50. All packages are month-to-month, so you can upgrade later if you need more speed.

Step 3: Place your order

Once you submit your order, LunaFibre coordinates with Openserve (the Fibre Network Operator) to schedule the physical fibre installation if needed. If fibre is already installed at your property, this step is skipped.

Step 4: Installation and activation

Openserve handles the physical installation, which includes:

• Running fibre from the street cabinet to your property (if not already installed)
• Installing the ONT (Optical Network Terminal) inside your home
• Testing the line to ensure it’s working properly

Installation typically takes 2-4 hours depending on whether trenching is required. The free installation promotion covers all standard install costs up to R2,500.

Step 5: Plug in and connect

LunaFibre activates your service within 48 hours after Openserve confirms the physical line is ready. You’ll receive your router by courier (for standard Fibre Connect packages), pre-configured with your account details. When your line goes live, connect the router to the ONT using the supplied cable, power everything on, and your WiFi network is ready to use.

LunaFibre’s support team is available via WhatsApp if you need help with setup or configuration.

What Makes LunaFibre Different

LunaFibre isn’t just reselling Openserve packages – the company adds value through:

Direct peering partnerships

LunaFibre maintains direct connections with major content providers including Netflix, YouTube, Steam, AWS, Meta (Facebook/Instagram), and DSTV. This means content from these platforms routes directly through LunaFibre’s network rather than traversing multiple hops across the internet. The result: faster loading times, better streaming quality, and lower latency.

Responsive local support

LunaFibre’s support team operates from South Africa with quick response times via WhatsApp, email, or their customer portal. You’re not routed through overseas call centres or automated systems.

No throttling or shaping

Some ISPs implement “fair usage” policies that slow down certain types of traffic (torrents, streaming) or throttle speeds after hitting hidden thresholds. LunaFibre doesn’t. The speed you pay for is the speed you get, consistently, regardless of what you’re doing online or how much data you use.

Transparent pricing

What you see is what you pay. There are no activation fees, no hidden charges, and the free installation promotion is applied automatically at checkout. Monthly pricing includes VAT.

FAQ SECTION 

Q: What fibre networks does LunaFibre offer in Johannesburg?

LunaFibre currently offers fibre packages exclusively on the Openserve network in Johannesburg. Openserve operates South Africa’s largest fibre infrastructure with extensive coverage across northern, eastern, southern, and central Johannesburg suburbs including Sandton, Bryanston, Rosebank, Northcliff, Randburg, and Fourways. Check coverage at your specific address using LunaFibre’s online checker.

Q: What’s the cheapest uncapped fibre package in Johannesburg?

The cheapest option is Openserve Web Connect at R387 per month for 20/10 Mbps speeds with free installation. This package is only available in select areas. The most widely available budget option is standard Fibre Connect at R525 per month for 30/30 Mbps symmetrical speeds, which includes free installation worth R2,500 and a pre-configured router.

Q: Do I need Fibre Connect Premium for work-from-home?

Standard Fibre Connect works fine for occasional or part-time remote work. Upgrade to Premium if your income depends on uptime, you work from home most days, or you can’t afford extended downtime. Premium adds an 8-hour SLA and priority fault resolution for R161-R451 extra per month depending on your speed tier.

Q: What speed do I need for gaming in Johannesburg?

Most gamers are well-served by 100-200 Mbps packages. The 200/200 Mbps symmetric package at R1,248/month is ideal if you stream gameplay whilst playing or download large game libraries regularly. Latency matters more than raw speed for competitive gaming – Openserve’s network typically delivers 5-15ms ping times to South African game servers.

Q: How long does installation take in Johannesburg?

If fibre is already installed at your property, LunaFibre activates your service within 48 hours. If a new installation is required, Openserve typically schedules within 5-10 working days. The physical installation takes 2-4 hours depending on whether trenching from the street cabinet is needed. Free installation worth R2,500 is included on most packages.

Q: Can I upgrade my speed later if I need more bandwidth?

Yes. All LunaFibre packages are month-to-month contracts with no minimum term. Speed upgrades process within 24-48 hours once approved. Downgrades typically take effect at the end of your current billing cycle. You can also switch between package types (eg, upgrading from standard Fibre Connect to Premium) if needed.

Q: What’s the difference between symmetric and asymmetric speeds?

Symmetric speeds (like 200/200) mean upload and download speeds match. This matters for video calls, uploading files, streaming gameplay, or cloud backups. Asymmetric speeds (like 500/250) give you more download than upload, which works fine if you mostly stream content, browse, and game without uploading much. Choose based on your actual usage patterns.

Q: Does LunaFibre throttle or shape traffic in Johannesburg?

No. All LunaFibre packages are genuinely uncapped and unshaped. There are no data limits, no “fair usage” policies that slow you down after hitting thresholds, and no throttling of specific traffic types like torrents or streaming. The speed you pay for is what you get consistently, regardless of what you’re doing online or how much data you use.